Shipping Policy

UK Shipping

Doer Sunglasses offers free UK shipping on all products. Our current courier partners are shipped from London using Royal Mail.

 

Worldwide Shipping

Doer Sunglasses offers worldwide shipping. The shipping cost varies (£4.99 - £9.99)according to your location. Our current courier partners are shipped worldwide using Royal Mail depending on your location.

 

*With recent global supply chain disruptions, Covid-19, Brexit and peak holiday seasons may be causing shipping delays. Whilst shipping days below are relevant estimations, your order is always tracked, providing accurate transit times.

 

*Central Europe includes: Ireland, Austria, Belgium, France, Germany, Netherlands, Switzerland, Croatia, Italy, Spain, Czech Republic, Poland, Slovakia, Portugal, Lithuania and Monaco

*Please note that we are unable to deliver to some countries and we apologise for any inconvenience caused. We are currently unable to deliver to the countries below:

Afghanistan, Belarus, Canary Islands, Central African Republic, Congo- Brazzaville, Congo-Kinshasa, Hungary, Iran, Iraq, Libya, Mali, Myanmar, Russia, Niger, North Korea, Somalia, South Sudan, St. Barths, Sudan, Syria, Venezuela, Yemen, Zimbabwe and Ukraine.

 

Do you offer same day dispatch?

All orders placed before 1pm GMT / BST are dispatched on the same day. If your order is placed after 1pm GMT / BST it will be dispatched the next business.

Can I click and collect my order?

We currently do not offer this service.

How long does international shipping take for delivery?

International shipping times may vary depending on the location, customs department or courier delays.

We aim to deliver your order within 3-17 working days.

Duties and Taxes 

EU Orders and Brexit (Including Ireland)

Orders destined for countries in the EU are shipped on a DDU (delivery duty unpaid) basis. If applicable, you will need to pay these costs to release your order from customs before it can be delivered. Please expect the invoice to receive from your carrier via the post or email.

We will reimburse any customs charges you may face. Please keep your commercial invoice and send this over to our support operations@doer-sunglasses.com along with your PayPal ID for us to be able to reimburse you.

Brexit Updates

Please note that some countries may require you to provide additional information to our delivery partners to receive your order as it passes through customs. Please see the specific requirements below:

  • Greece: You will be required to show a Tax ID and proof of payment.
  • Italy: You will be required to show a Tax ID to receive your items.
  • Portugal & Spain: You will be required to show a Receiver ID, Tax ID and proof of payment to receive your items.

International Orders

Import Duties for orders to the United States and Australia (up to USD/AUD 700) are covered. International orders might be subject to duties and taxes which are calculated by your local customs authorities. These costs must be paid by the customer, and if refused, Doer Sunglasses has the right to deduct the return shipping costs from the original refund amount.

Duties and taxes are non-refundable.

Where is your warehouse located?

All of our orders are dispatched from our warehouse in the UK.